Your data
What would you like to do with your data?
Ask for a copy, correct something, delete your account or send us a privacy question.
Choose a request
Tell us what you need.
Export my data
Ask for a copy of the information connected with your Vandro account.
Ask for my dataDelete my account
Ask us to delete your Vandro account and its information, except anything we must retain.
Ask to delete my accountCorrect my information
Tell us which account information you believe is inaccurate or incomplete.
Start correction requestAsk a privacy question
Contact us about another privacy or data-handling concern.
Ask a privacy questionWhat happens next
We'll make sure it's really you.
- Email from your account address.The link opens your email app with the right subject. Send it from the address you use for Vandro where possible.
- Verify your account.We may ask for enough information to confirm the account and prevent someone else making a request for you.
- Confirm a deletion.If you ask us to delete your account, we'll ask you to confirm before we do it.
- Hear back from us.We'll acknowledge your request and tell you what happens next, how long it should take or what else we need.
Something else?
Have a different privacy question?
Email support@vandro.app with “Privacy request” in the subject line. Never send your password, Apple credentials or complete payment details.
Read the Vandro Privacy Policy to see what information Vandro uses and how long it is kept.