How can we help?

Look around, choose your interests and preview a walk with its stops, route, distance and time. You only choose paid access when you want the complete stories.

Vandro works in supported destinations. Choose a place in the app to see what is currently available there before you begin.

You can browse nearby places and preview a walk as a guest. You need an account for complete narrated walks, purchases, saved interests and stories that sync to your library.

Open Vandro Privacy Choices and start a deletion request from the email address you use for your account. We will make sure it is really you before deleting anything.

A Destination Pass gives you seven days of Vandro access in the place you choose. The seven days begin when you activate the pass, and the app shows your local price before you buy.

Explorer is an Apple subscription for Vandro walks and stories across supported destinations while your subscription is active.

Manage or cancel Explorer in your Apple subscription settings. Deleting your Vandro account does not automatically cancel an Apple subscription.

Your location helps Vandro find places nearby, begin a walk where you are and show your position on the route. Vandro only uses it when you allow it for the feature in front of you.

You can search for and choose a place manually. Features that depend on finding what is near your current position may be limited until location access is enabled.

No. Vandro provides a mapped, semi-guided walking route with Map and Story views. It is not a turn-by-turn navigation or rerouting service.

Yes. Check the stops and route, then change the walk before you choose access and create the complete stories.

Yes. Vandro supports both spoken narration and text, so you can choose the format that suits the moment.

Vandro connects its stories to real places and keeps links to the research sources. AI-generated content can still contain mistakes, so check important details against current, authoritative local information.

No. Stay aware of your surroundings and check current route, weather, access, opening and safety information. Follow official signs and local guidance.

Not currently. A data connection is needed to create and use Vandro experiences, and mobile data charges may apply.

Check your connection, keep Vandro open and try again. If it still will not load, tell support where you were, roughly when it happened and what you saw.

Open Vandro Privacy Choices and choose an export or correction request. We will make sure the request belongs to your account before sending or changing anything.

Read the Vandro Privacy Policy to see what information the app uses, why it is needed, who helps us provide the service, how long it is kept and the choices you have.